First, I want to thank you Dar El Salam
for enabling us to perform Umrah. We pray that Allah (SWT) reward the
entire organization for their efforts. I am humbled at the opportunity to
provide feedback on the recent Umrah trip.
The support from staff based in NY was
very good. The staff provided timely responses to any questions and
followed-up on matters that needed additional clarifications. In
particular, I need to mention outstanding support from Nahid Qureshi,
Sister Rahima in the Customer Relations department and Brother Qureshi in the
airline reservations department. I would give them grade A for their
professionalism.
Thank you.