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AA Sr Sahar,
Our Umraah trip was wonderful.  The service in USA, all the folks in Makkah, Madinah and Mazarat were very good. The hotels were very nice and the transportation was on time and comfortable. The airline which I chose myself was not great and our long wait in Amman was unpleasant. The airport and the staff at the airport are not nice! Overall,we had a good experience and will travel again with Dar el salam and I have recommended you to my family and friends. Jazakallah for all your help and caring. 
-Sameena