1-866-907-9990  

  Customers say it best. Click to write your own review.

We had an exceptional Hajj experience with Dar El Salam in 2019. Great Customer service and they delivered as promised. Phoned them again for an Umrah package, but could not be accommodated as the group package was full, however Bro. Yasser El Sabbagh wasted no time to customize an itinerary that suited our schedule at a very competitive price. Their ground staff coordination between Bro. Muhammed Asif in Madinah and Bro. Abdullah in Makkah is highly commendable and greatly appreciated. Will definitely use Dar El Salaam for the future and will always recommend them to anyone without hesitation for an outstanding experience. Keep up your outstanding work!.

Eshan Samsoodeen

 

Just got back from an amazing very well organized Umrah trip by Dr.Safia Zaghloul and Dar el salam!Thank you so much for the best experience ever and looking forward to perform hajj with you and Dr Safia soon yarab 🙏❤

Soha Hegazy

 

They take care of everything... travel with ease.

Delilah Williams

 

Professional and courteous staff. planning for hajj? Go with Dar el Salam. IA

Saqib Butt

 

This was a phenomenal experience, where all we had to do was show up and Dar el Salam staff took care of us from the moment we signed up, until we arrived home from the trip. The preparation before traveling was really informative and helped us as first timers, feel more comfortable. It helped us get ready and be in the mindset of Umrah. The WhatsApp group leading up to the trip was extremely helpful during our stay. With the hotels having wifi, it was almost not required to use additional data during our stay. The tours were really informative and gave us insight into the early stages of Islam. Visiting all the historical sites helped gain a better understanding of what it was like during the times of our Prophet SAWS. With the help of Dar el Salam, our stay in Madinah, helped us become better Muslims, and with their help, our stay in Makkah helped us strengthen our connection to Allah. The conferences both in Madinah and Makkah, really helped bind the entire experience and allowed us to really learn and bring those lessons back home with us. The dinner in Arafat was a pleasant surprise and "icing on the cake" towards the entire experience. The group leaders all deserve a special mention here, for without them, none of the experience would have been pleasant. They were very friendly and were always available to answer any questions we had. We will definitely be using Dar el Salam again, for all of our Islamic travel.

La Se

 

They are the best at organizing Hajj & Umrah in the industry.

Ramy Sharaf

 

Amazing service, great team to work with.

Salar Rasoul

 

I had a one week trip to Egypt including visits to cairo, Aswan, Luxor and a 3 day Nile cruise booked through Dar es Salam travel. It was an excellent experience and the credit goes to our guide Mohammad Salah. Overall it was a 4 star experience. There were a couple of issues which need attention from Dar es salam. The cruise ship maintenance was poor with leaky and substandard bathrooms. We were promised to be in Moven Pick cruiseship at the time of booking and paid for it but found ourself in Hamees operated by Moven pick and that made a big difference. Would not expect that from Dar es salam. The hotel in Cairo where we stayed first night was substandard and I would give that hotel a 2 star rating.

Faheem Abbasi

 

You get premium service for the price!!

Shaheer Ansary

 

I love how nice people working here are. They really care for your time and comfort every step of the way. I would travel with them again for sure.

Rajib Mazhar Hasan

 

Excellent service and competitive pricing! Very helpful staff. Best and most affordable packages for hajj that ive seen compared to other places. Worked with Sabiha khan who was very knowledgeable and excellent with what she offered.

Rasha Nasir

 

Polite people and easy and straight forward communication

Saad Bashir

 

They have the best arrangement for the Hajj and Umrah. I along with my family wnt to the pilgrimage 4 times. They have the best service and people are so nice and kind. If I have another opportunity again I will jump into the wagon no doubt. I have lot to say.

Anwar Khan

 

Absolutely great company. I am going with them 4th time next week. Both Hajj and Umrah trips were just great.

Shakir Ahmed

 

Excellent service and great response from the staffs. They have the best price in the market. Also very simple and fast in their processing. Highly recommend this place for Saudi Visa’s.

Jefin Joseph

 

Ak Kk

 

Faraz Iqbal

 

Fadila Bessa

 

Great service and Hajj packages

MUJEEB N

 

Love the people..

Ghamryvee .

 

Amazing travel agency. Super friendly and accommodating. Wouldn't trust anyone else to book my travels. Ive been to Spain, Jordan, Palestine, Saudi Arabia and China with them. Planning to go Uzbekistan next year. If you miss a flight they are able to quickly help you book another so you dont potentially miss another connecting flight. Also they have great relationships with many different airlines. They have a strong network of tour guides all over the world. And their staff is there at the airport to bid you farewell and to receive you at your destination. Website makes it super easy to browse for trips and to book. They also dont hold back on gifts and other nice personal touches like dictionaries to tackle foreign languages. Conveniently located in midtown they will help guide you through tedious visa processes.

Nadeem Ramjan

 

the agency was very good and help us through our preparedness for the travel but one of the gentleman days seem to manipulate how much we should pay a couple of hundred dollar which is I think that's very unhealthy for his soul

Image Matters

 

The best travel service I ever seen Very very professional people With Dar alsalam you in a good hand

Gamal Elshendidi

 

We have used DST for Alhumdulillah 2 Hajj and 2 Umrah including last 15 days in Ramadhan. I must say they are the BEST and may Allah give them Ajar for all what they have done for my family. We were 9 family members who performed Hajj together in 2017. My mother was wheelchair bound and DST made it possible for her to perform Hajj. I have no words to thank them. JazakAllah Khair

Syeda Omer

 

When you make the intention to travel every trial and struggle that comes your way is a test from Allah subhanahu wata'llah especially when making intentions for Umrah and Hajj. So while DST may have some problems here and there, the Hajji (which is you) must react with patience and humility. Any misreaction from you such as anger, annoyance, backbiting (with your heart, mind, or speech) etc etc. and Allah subhananhu wata'llah may remove the blessing of your trip. I have found that for every problem there was always a kind and patient person willing to help. SO if you would put aside your petty squabbles and pseudomiseries, focus on the true reality that is potentiality of Heaven or Hell, then you'll realize that these issues are mere small discomforts when compared to infinite torment. InshAllah may Allah save us on that day and may he make travels smooth and pleasant for everyone :)

Yousuf Haq

 

Usama Baqai

 

One of the cleanest, and most well organized camps in Mina.

Omar S

 

Md Istiyaq

 

It was our first Hajj August 2018, we had an amazing experience from start to finish.Our sincere gratitude to DST,excellent job with logistics,spiritual knowledge was v. Valuable all the way. Religious Scholars were outstanding, they prepare you & guide you every step of the way. Daressalaam travels is v organized & well experienced did a fabulous job! Which made our Hajj peaceful & memorable. May Allah reward them all for their selfless efforts, dedication & professionalism

Farzana Roowala

 

Great customer service, very helpful and friendly staff. competitive pricing. Experts travel arrangements. Hotel was super and very near to masjid Al-Aqsa. Me and my husband are glad that we chose DST ( Al-Aqsa) package. We really enjoyed our trip. one if the best travel Agency very proffessional staff. Thankyou to all the members of the (DST) for making out trip so memorable.

Umm e Saad

 

Quality Service, Quality Accommodations, and great knowledge

Adnan Atko Kolenović

 

From planning to execution of the trip Dar El Salam takes care of their musaffir the best. Highly recommended.

Haris Amin

 

Great experience. Hajj, Umrah and Egypt. I would book with them again

Sabrina Mahboob

 

Very good experience in hajj 2017 every thing was great

Ahmed Ali

 

had the perfect hajj with DST

Asad Naqvi

 

Very good experience in hajj and umrah with kids ..Alhamdulillah

Ambreen Ehtisham

 

Raheela Khan DST seems to be v attractive and highly organized. Comfortable!!!

Rana Saima Qamar

 

My experience with DST was wonderful. Hotels were great and trip was well organized.

Behram Mohmand

 

They really care about customer services & guest satisfactions that what make them number one ���

Azza Amer

 

When it comes to organization and pre-travel prep/planning, they get an A+.
However, we had some issues with our rooms. While the room in Makkah was acceptable, the one in Madinah was a huge disappointment. It was nothing close to the 5 stars boasted by the hotel. It was supposedly “close to the Haram”. However, being “two steps” away from the haram, (& having a horrible view), but half a mile away from the main entrance to the mosque isn’t exactly ideal. The room itself was... basically falling and breaking apart- literally. What added insult to injury was that we tried reaching out to the organizers about our concern, but our calls fell on deaf ears, unfortunately.
Definitely recommend DST for someone looking for good organization, but would suggest trying to guarantee good rooms-before being stuck with a bad one and nobody caring about it.

See More

Sakenah Hamdi

 

Experienced and Dedicated. Hajj 2018

Azeem Zaidi

 

Nothing but the Best service!
Thank you so much for everything!

Ashraf Hamza Mohamed

 

We had an amazing experience with DST! They are extremely accommodating and want to wholeheartedly make your Hajj experience amazing logistically as well spiritually

Saima Zobair

 

Highly recommended!

Namirah Jamshed

 

Extremely organized, fantastic amenities, the people REALLY care and want you to have the BEST possible Hajj, amazing Imams, amazing group leaders. Honestly, I could go on and on but it really comes down to this, " I would not go to Hajj or Umrah with ANY OTHER COMPANY!"😀

Ahad Baig

 

This is the best travel agency MashALLAH 👍🏽👍🏽👍🏽👍🏽

Adjaratou Sidibe

 

Excellent services, experienced and friendly Staff.

Muhammad Najam

 

Alhamdulilah great experience. Went for Hajj in 2017. Very organized and genuinely nice people. JAK

Sarah Anwar

 

Great services!

Mohamed Abouzid

 

Sister Rahema is wonderful to deal with thank you so much for all her help in our trip.

Mohammad Adenwalla

 

May god bless you DST. It was a great and unforgettable experience during my Hajj, I can't thank you enough for everything you've done to make my hajj journey a pleasant and convenient. May God accept our Hajj and our prayers.

Samer Laham

 

I here it is good company

Mohamed Lotfy

 

Alhamdulilah, what an experience we had with DST. They are truly the pioneer in Hajj services industry, we have zero complains rather we were absolutely surprised to see their world class organization and execution.
You will see their true potential and expertise during Mina, Arafaat, Muzdalifah. They really nail it. We miss our amazing group leaders (Mufti Hussain Kamani, Abdel Rahman Murphy, entire team of #Qalam and the tireless crew of Dar el Salam. Those moments when we... all laughed, smiled through tears, and cried together are most special to us and we can never forget those times.

If Allah swt will give us the opportunity again, we will totally go with Dar el Salam. Thank you so much for your excellent services and hospitality during our Hajj trip 2019. May Allah swt reward you for your efforts in providing the ease for all Hujaj.

See More

Maria Jamali

 

Alhumdullillah it was an amazing experience with Dar El Salam at every level. I am so glad we made the right decision. Very well organized, highly professional staff that was always ready to greet you anywhere. They stay on top of transportation, food, comfort at all levels! And all the leaders were very professional and educated ( ours was brother Anis-ul- Haq, and he was amazing Alhumdullillah)!
Highly recommended!

Kiran Asma

 

Alhumdulillah we had an amazing experience with DST. They delivered everything they promised they would and even more. Or group leader would always tell us don't worry about anything just focus on your worship, we will handle everything else. SubhanAllah thanks to DST we were really able to focus on what was important. I would definitely recommend them to all my family and friends.

Ammara Ali

 

Best Hajj experience 2019 Allhamdullillah.
Best travel agency and also the group leaders are incredible can’t thank enough to Allah and DST for making our journey so much easy . They delivered everything they promised . Lots of Duas for all the staff who worked day and night for us . Really missing the Hajj journey . Inshallah we will be back

Sabrina Rahman Anna

 

We came for hajj 2018 with Dar El Salam Alhamdulillah it was a great experience from the beginning to the end each and every member had a smile on their face even when the were dead tired I don't have enough words to thank them I just pray that Allah bless them for their efforts ameen

Ghazala Amir

 

I am very happy to experience your excellent service. Fortunate to make friendships with some good souls which i intend to continue forever.Your service to the pilgrims are indeed commendable,which honestly are beyond my imagination.i will strongly recommend your service to my friends & relatives who intend to perform pilgrimage in future.My heartfelt gratitude to all members of DST. Syeda Selina Sarwar

Selina Sarwar

 

I'd like to thank Ismail Mansoor for booking my family and I outside of their own packages but the service We received in Madina was amazing and comforting ... I especially want to thank Muhammad Saleh for going out of his way to help me find my cell phone , that was huge help!! In Mecca we also were received well by brother Omar and staff.. Sheikh Magdy
Was a blessing to have with us ... I won't be traveling with anyone else then Dar el Salam !! Jazak Allah khayran

Shareef Abdul-Rahman

 

Alhamdulillah was great experience going to Hajj in 2019 with Dar El Salam. Everyone was very helpful. Great team work. Special thanks to Abd Allah Rasheed and Sidra for going an extra mile to help.

Sameena Israr

 

Based on a personal experience with my family I couldn't think of a better travel agency. They take care of small details, honest staff very helpful. They would do whatever it takes to make your trip memorable.

Mona Elwy

 

Have traveled with them several times and always had very good experience.

Shahida Nisar

 

Best of the best Alhamdulillah they provided us with all info needed throughout the journey and best service food wise I can't even thank them enough for the variety and the quality �will definitely go again with dar elsalam

Nadia Lagnichia

 

Alhumdullilah we have been going to hajj every yea with Dar el Salam and it surprises how every year they bring so much improvement to provide a comfortable and easy hajj. We thank them from the core of our heart and pray for them.

Nighat Shahed

 

Great service and luxury hotel...I really recommend it.

Yasser Abdou

 

You can not pay for the level of service they give you. They lose so much sleep just to make sure everything is perfect. May Allah bless and reward Eslam, Waled, Manzil, and the rest of the DST crew for all their hard work!

Yousef Mekled

 

Dar El Salam go above and beyond to make sure that every little detail is taken care off and that your Hajj is a memorable experience. Alhamdulillah they made sure that everything went with ease and were constantly asking us if we needed anything. The Mina tents are just opposite the Jamarat , and the facilities at Mina , Arafat and Muzalifa were very comfortable. We were fortunate enough to take the new train service from Medinah to Makkah which took just 3 hours. While other groups spent hours and hours stuck in buses we took the train between Mina , Arafat and Muzalifa. May Allah swt reward the entire Dar el Salam staff for their efforts.

Sadia Akhtar

 

Thank you for making my first ummrah such an amazing experience. Your customer service, staff and organization is impeccable mashAllah. You made our stay so comfortable and tended to all our needs. May Allah reward you all.

Mariam Salih

 

Recently back from hajj 2019 with DST. It was an amazing experience. I am very grateful to our group leaders, sheikhs and whole DST family for having looked after us and facilitated this journey. I would definitely recommend DST to my family and friends who are intending to go on hajj or umrah. May Allah bless them all and their family for their hard work and dedication.

Waheeda Owadally

 

I have done the Umrah and AlAqsa trip with them and done the China trip. They were both fantastic. The service is very professional. The hotels were excellent.

Mohammed Shan Uddin

 

We had an amazing Hajj 2019 experience with Dar el Salam! They truly are the best! Would recommend it to all my family & friends!! God bless all DST members who helped us from the beginning till the end! JazakumAllah Khayr!

Ghazala Amir

 

Every experience has been better than expected. Thank you for always going out of your way for us.

Waleed Abu Maryam Gabr

 

Airlink Review

Alhumdulillah I was blessed to undertake my Hajj this year with HajjwithAE (Sheikh Abu Eesa). I could easily type a thesis on my experience with HajjwithAE. It was absolutely the hajj I envisaged and more and all my expectations were managed and fulfilled to the fullest. Without digressing too much I will concentrate on Airlink/ Mohammed fathy and team.

Airlink is an umbrella company of DST providing affordable shifting packages for pilgrims from UK, Canada and...

Continue Reading

Imtiyaaz إمتياز Gaj

 

I've been spoiled. Best group of people to be with on a spiritual journey. everything they do, they do it from heart �. May Allah bless all of DST

Saleh Shabbir

 

They deliver what they say they would. They have lots of experience and their program managers are so dedicated. They try their best to give North Americans, same as in North America or better. Self owner gets involved. They are just the best out there.

Sadia Bacchus

 

Alhamdulilah we came back 2 days ago from Hajj 2018.Their team is the best, from organizers to leaders to service staff,all of them worked tirelessly to make our journey as comfortable as possible.May Allah SWT bless them for all their efforts.We would definitely recommend them to anyone planning to go for Hajj in sha Allah.
Fatima & Haseeb Toor

Fatima Toor

 

Mohamed Youssef

 

Asalamoalaikum !!!

I thank Allah for enabling us to come and perform Hajj !!! I would also like to thank the entire Dar El Salam Team including all the Imams , Group leaders , Management team , Drivers , Banner carriers and all those people working behind the scenes who we never met . May Allah bless your lives and reward you tremendously.

Alhamdollilah with Allahs help and all your tireless efforts and endeavors, we performed our Hajj so smoothly !!!

...

May the message and lessons that we learned in Hajj be a beacon that guides our lives forever Ameen !!!

I will truly miss all the DST team and all the new friends we made . May Allah enable us to meet again and bring us frequently to Mecca 🕋 and Medina .

Once again thank you 😊!!!

Farheen Jamil Hasnain .

See More

Farheen Jamil Hasnain

 

I was well pleased with the services when I went to hajj 2016 with Al-Mu'adhdhan Hajj Group
7433 Limekiln Pike #6
Philadelphia, PA 19138
https://www.makehajj.com/index.html

Sakinah Al-Nisaa Rasheed

 

Malek Odetallah

 

Umrah in 2017.
Done professionally and with heart.
Insha allah I’ll use them again

Linda Helm

 

Ehsaan Ansari

 

احسن شركه هي دار اسلام هي شركه ليس لها مثيل لااة الاهتمام بالحاج كتير هي شركه مميزه هي شركه تقوم براحه الحاج وتقدم افضل خدمه لكل حجاج بيت الله الحرام كتييررر شركه مميزه انا اشتغلت بيها كتيرررر واعرفها كويس وربنا يقدرهم علي فعل الخير

Ahmed Abo Waad

 

Ahmed Mustafa

 

شركة دار السلام من ارقي الشركات للحج والعمرة وتحرص علي الراحة التامة لزائري بيت الله الحرام من حج وعمرة ووفق الله الحاج مصطفي وفريق عمله علي كل مجهود يبذله لراحت حجاج بيت الله اخيكم فالله سيد الصعيدي

الدولي للنقليات

 

Qadeer Abdul

 

We just came back from hajj 2018 with Dar El Salam Alhamdulillah, they really making Hajj easy for us since day first till departure to home.
May Allah accept our Hajj and all other prayers,Ameen.
We are sincerely thankful to dar el Salam team, including our Imam osama Hassan.
We are also highly recommending to all for performing Hajj thru dar el Salam.
Pir Arshad/ Naheed Arshad

Peer Arshad

 

Sidra Azeem Sheikh

 

Sadia Tahir

 

من افضل الشركات والحرص علي راحة حجاج بيت الله الحرام

يسري عابدين ابوشعيب

 

5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I love Dar El Salam

Tamer Khalifa

 

Salwa Shekha

 

Hajj Seminar 2019 New Brunswick NJ

Imam Mohamad Cheble

 

Abdelrahman Kassem

 

Mohammed Hanif

 

Naser Elnagar

 

Hani Selim

 

Maged Mahmoud Elshourbagy

 

Qudsia Mirza

 

Anis Ul Haque

 

The best travel agent ever

Ahmed Mammdouh

 

Our experience with DST was Awesome Alhamdolillah!

Seema Kamran

 

5نجوم
Excellent Services
من أفضل الشركات التي تقوم علي خدمة حجاج بيت الله الحرام

Sayed Ahmed

 

Princess Nousheen Rabbani

 

Alhamdulillah we performed hajj this year. Our experience with DST was absolute remarkable.
We truly focused on ibadah without worrying about any logistics.
DST team has great and knowledgeable religious leaders, who spirituality prepare you for this sacred journey.
We are planning to go to Umrah with DST team InshAllah.
May Allah bless DST team.

Nauman Bashir

 

Hajra Shirjeel

 

DST made it in every way possible for the Hujjas to seize every minute of Ibadah to their advantage. I’ve just returned from the Hajj 2018 and have heard the stories of others who have returned from other groups - Alhamdulilah! The scholars, staff , management and everything behind the scenes created a genuine spiritual atmosphere . A gift many others struggled to acquire!
I look forward to another hajj with this group - In Shaa Allah

Naushaba Rahman

 

Abdo Amer

 

They do their best to make everything as easy as possible so you can concentrate on Ibadat.

Razak Dosani

 

M D Bilal Bilal

 

Alhamdulillah we recently returned home from our first Hajj experience and are so grateful to the DST team for facilitating this for us. Everyone from the DST team was incredible, in each phase of our journey. From the amazing people in the Toronto travel office planning our itinerary, to our amazing group leader and program managers who did not leave our side, every step of the journey we were taken care of. MashaAllah DST ensures that the logistics of planning for the Hajj ...are taken care of so well, so that you have time to focus on performing this spiritual journey. The location and proximity of all hotels and camps makes it so easy to fulfill all of the Hajj requirements. We have come back with so much gratitude to DST for making our Hajj experience filled with ease. Would recommend DST to everyone young and old and look forward to travelling again with them soon.

See More

Farah K

 

Maksuda Rahman

 

Enam Sadrulula

 

Where do I truly even start. Alhamdulillah for such an organized group that genuinely cares about their hajj groups and you as an individual too. Dar El Salam goes above and beyond in every way. Hajj itself is a test but what I can assure you is that with Dar El Salam and it’s amazing imams, sheikhs, staff members, supporting staff members, workers, etc it can’t get any better wallahi. Certain things are in Allah’s control which we were tested with throughout our journey, but... what amazed me was how attentive and considerate the entire staff was during these times even when it truly wasn’t their “fault”. I also got a chance to meet some truly amazing souls on this journey which I hope to continue to stay in touch with thanks to the way you all organized the events! From the daily lectures, to salah in jamaat, to reciting tahajud on the rooftop, and late night tours to rawda, and the list truly just goes on...I can’t thank you all enough. The owner of Dar El Salam himself was present throughout our pilgrimage. He is one of the most humble and caring human beings I have ever met. Allah has blessed him with so much due to these reasons, I am sure of it. Anyway this message is getting too long. I just wanted to say I am forever grateful to Dar El Salam and I hope that inshallah our hajj was accepted as well as the rest of the hujajj. Thank you also for allowing us to spend more time on ibadah and less time worrying about logistics and/or having to struggle in any way, shape, or form. I will miss it all but I hope to see you all one day again sooner than later inshallah and perhaps in jannah, too )

Jazakallah

Hira Rana and Aftab Rahim

See More

Riha Rahim

 

Masha Allah I performed hajj this year (2018) with DST travel and my experience with them have been amazing.
I went from the UK and my brother and 2 of his friends came from Minneapolis and we were able to share the facilities together and fulfill our hajj rituals together.
DST travel did an awesome job by making our entire journey smooth and effortless. We did not have to worry anything about logistics/transportation just simply focusing on ibadah..
I take this opportunity to thank everyone from the DST team for all their hard work to make our hajj an amazing and unforgettable experience!

Rifath Maharoof

 

I have an amazing experience of hajj this year 2018

Saira Faiz

 

Hamed Afridi

 

Great people to travel with. Very organized and helpful. Please keep up the good service. May Allah give you Jazaa for all your doings.

Junaid Baqai

 

Muhammad Akhtar

 

Not recommended.....didn't help me getting through my emergency situation.....and lost all the money I deposited....

Salman Wasti

 

Fatma Elzahraa

 

بسم الله الرحمن الرحيم هي شركه مميزه بالاهتمام بالحجاج هي شركه عظيمه في اداه خدمه الحجاج واتمني كل الحجاج للتواصل معاها من اجي الراحه والتقدير فاداه الفريضه لهم وربنا دايما يزيدهم في فعل الخير

Ahmed Abo Waad

 

Ayesha Arslan

 

Alhamdulillah my first Umrah and had an experience which is indescribable. Dar El Salam’s impeccable service is worth a round of applause. With patience and smiles all through Dar El Salam entire team and group leader took care of all us . I would highly recommend all my friends and family to go for Umrah and Hajj through them .

Shama Saleh

 

I have received an incomparable level of service from Darelsalaam. Brother Elsayed, the individual who booked my Umrah trip, is one of the most professional, humane and efficient individuals I have met. He did in incredible job in customizing our Umrah packages to fit our needs, and provided the best package price, more than I could have hoped for. Take my advice, if you want to do Umrah in the best way possible inshallah, go with Darelsalaam. I know inshallah I will be returning every year to travel with them if Allah wills.

Rakibur Rahman

 

Amazing group, my family and I did Hajj through them for 2018. They were very honest, didn't oversell us, but helped us find the package that worked best for us. The experience itself was amazing, they took care of all our needs and let us focus on the pilgrimage itself. We will definitely be using them in the future inshallah. I wouldn't let anyone I care about use any other travel group for Hajj!

Ahad Baig

 

Excellent service and competitive pricing! Very helpful staff. Best and most affordable packages for hajj that ive seen compared to other places. Worked with Sabiha khan who was very knowledgeable and excellent with what she offered.

Rasha Nasir

 

They have the best arrangement for the Hajj and Umrah. I along with my family wnt to the pilgrimage 4 times. They have the best service and people are so nice and kind. If I have another opportunity again I will jump into the wagon no doubt. I have lot to say.

Anwar Khan

 

Ak Kk

 

Faraz Iqbal

 

Fadila Bessa

 

Great service and Hajj packages

MUJEEB N

 

I love how nice people working here are. They really care for your time and comfort every step of the way. I would travel with them again for sure.

Rajib Mazhar Hasan

 

Amazing travel agency. Super friendly and accommodating. Wouldn't trust anyone else to book my travels. Ive been to Spain, Jordan, Palestine, Saudi Arabia and China with them. Planning to go Uzbekistan next year. If you miss a flight they are able to quickly help you book another so you dont potentially miss another connecting flight. Also they have great relationships with many different airlines. They have a strong network of tour guides all over the world. And their staff is there at the airport to bid you farewell and to receive you at your destination. Website makes it super easy to browse for trips and to book. They also dont hold back on gifts and other nice personal touches like dictionaries to tackle foreign languages. Conveniently located in midtown they will help guide you through tedious visa processes.

Nadeem Ramjan

 

We have used DST for Alhumdulillah 2 Hajj and 2 Umrah including last 15 days in Ramadhan. I must say they are the BEST and may Allah give them Ajar for all what they have done for my family. We were 9 family members who performed Hajj together in 2017. My mother was wheelchair bound and DST made it possible for her to perform Hajj. I have no words to thank them. JazakAllah Khair

Syeda Omer

 

When you make the intention to travel every trial and struggle that comes your way is a test from Allah subhanahu wata'llah especially when making intentions for Umrah and Hajj. So while DST may have some problems here and there, the Hajji (which is you) must react with patience and humility. Any misreaction from you such as anger, annoyance, backbiting (with your heart, mind, or speech) etc etc. and Allah subhananhu wata'llah may remove the blessing of your trip. I have found that for every problem there was always a kind and patient person willing to help. SO if you would put aside your petty squabbles and pseudomiseries, focus on the true reality that is potentiality of Heaven or Hell, then you'll realize that these issues are mere small discomforts when compared to infinite torment. InshAllah may Allah save us on that day and may he make travels smooth and pleasant for everyone :)

Yousuf Haq

 

Usama Baqai

 

One of the cleanest, and most well organized camps in Mina.

Omar S

 

Assalam Alaikum Nahid, I just would like to express my appreciation for your excellent arrangements and above all, the impressive personal attention that you have put into making our journey stress free right from the start. Jazakallah khair for all that you have done. My parents have been singing your praises to one and all:)

Abida

 

AA sister sahar. Alhumdulillah we had a wonderful trip. Thanks for all the wonderful arrangements made by Dar El Salam. Sister Hana is excellent and sheikh Jameel too. We met our expectations. Lectures were helpful too.

I have a request u should add the ziyarah of battle of badar , in your next visit in Madina.

We had a great group as well. It felt like family. Jazakallah sister sahar for the arrangements u had done for make our umra comfortable. May Allah reward each and every person that works so hard to make it easy for the hajjis.

Jazakallah
Fouziasharif

Fouzia sharif

 

As salaam alaikum Sister Sahar,
We are back in Michigan after a wonderful Umrah pilgrimage. Everything worked out like a well oiled machine except for a minor incident upon arrival at Madina airport. The staff in all places including brothers Jamal, Bassam, Hussain and their assistants in all the cities were exceedingly helpful. Sara and I are very thankful to you for arranging such a pleasant & fulfilling Umrah journey. JazakAllah and may God keep you and your family well, always! Ameen.

Mohammed Aijazuddin

 

 Sr Rahima is with Dar El Salam Travel, and we have  used their services for 13+ years for various Hajj and Umrah packages. Alhamdulillah, their service has been excellent, and they always deliver what they commit to or more. We used them most recently for our Umrah trip this past December-January.

 

 

Umer

 

Jazakommulah  Khair for everything.

We thoroughly enjoyed our Umrah trip and thank you guys for making it possible.

Everything was very good and we did not face any major issues throughout the trip.

Hotel  arrangements at both places were very good.

Thanks again.

 

 

Majid khan

 

Gazacom Allah Kher sister Rahima. 

We have had outstanding experience with Dar El Salam and we are already passing our recommendations left and right.

 

 

Mohamed I Salem

 

First, I want to thank you Dar El Salam for enabling us to perform Umrah. We pray that Allah (SWT) reward the entire organization for their efforts. I am humbled at the opportunity to provide feedback on the recent Umrah trip. The support from staff based in NY was very good. The staff provided timely responses to any questions and followed-up on matters that needed additional clarifications. In particular, I need to mention outstanding support from Nahid Qureshi, Sister Rahima in the Customer Relations department and Brother Qureshi in the airline reservations department. I would give them grade A for their professionalism.
Thank you.

Abdul Naim

 

Wswrwb jzk khair, Nahid  it was great trip Alhamdullilah   May Allah SWT give reward here and hereafter to you and everyone who took part in this trip  ameen   

We enjoyed a lot, and kids were happy too.  

Alhamdulillah  may Allah SWT give us chance again and again to go with this kind of spiritual trips ameen 

Wa Alaikum Assalam Wa Rahmatullah Wa Barakatahu

Zareen

 

Thanks for your kind remarks. I just returned  with my son after performing  Umrah  with Dar el Salam and have absolutely no complaints. I found both NY staff and local staff at Madinah ,Makkah and Jeddah very professional and  helpful. They tried their best despite this being the heaviest travel season and shopping. I would like to convey especial gratitude to  NY staff in US  and Hassan in Saudi Arabia who received us in Madinah and made sure everything went smoothly related to our departure from Jeddah. Special thanks to our group Imam, sister Rahima bessam  in Madinah and Makkah staff including tour guide.
 I am glad that I chose Dar El Salam and would recommend it to anyone thinking about Umrah or Hajj.
Best,
Jazakommulah Khair for everything.

 

 

Bushra Khan

 

The service received in USA was cooperative, supportive and above all very prompt.  I had become nervous as it was my first time, and the fact that I received the passport just a few days before the travel date made me tense.  However, it appears that this is a normal procedure and I had nothing to be alarmed about.  Most importantly, the people in the Houston office were always polite and helpful.  You specifically demonstrated great patience with me and my unending inquiries. 

       All staff in Jeddah, Madinah and Makkah were good.  But I must commend your staff in Jeddah at the time of departure.  As the luggage of some of us came after our arrival at the airport, the staff there was very helpful.  What was amazing was that they had carts ready for us and helped us load our luggage.  The case of Zamzam was also there.  The young man on the plane from Istanbul to Madinah was very helpful. 

       The hotel accommodations were comfortable.  The close proximity to the mosques was a great help.  The Hilton was excellent!  The choices at breakfast were just great.  Fairmont was good too.  Although the wait at the elevators was daunting. But otherwise it was good.  

Dar El Salam has to be commended for excellent arrangements and always keeping the people’s comfort and needs in mind.  The dinner at the foothill of Jable Rehmah came as a pleasant surprise.  The food was worthy of royalty.  I really felt special.  

Thank you for everything Dar El Salam.  I am so glad I made the choice to select you for the best journey of my life!  

Warm regards,

 

 

Humaira

 

Thanks for your best wishes and dua, indeed we had wonderful time in Madina al Munwara and Makkah. I sincerely appreciate your efforts in making our stay in Madina al Munwara so comfortable and very enjoyable all the way Alhumdulillah.

 

 

 Dar el Salam has the highest standards and their staff is responsive and made sure all the guest are well taken care of...my sincere appreciation for entire staff of Dar el Salam and may Allah SWT reward them in multiples Ameen 

 

 

 Sincerely 

Mohammed Hussain

 

Please accept our heartfelt thanks and appreciation for the most outstanding services provided by one and all at each and every point. We are obliged and Thank ALLAH SWT for the presence of Dar El Salam. The staff here in NY and in Saudi are most professional, compassionate and so very eager to help. Many a times each one is willing and does go out of the way to help. The truly over extend themselves and with a smile. ALLAH SWT Bless you and Grant you all continued success and well being. 

 

 

 Best regards. 

Anwarullah Khan

 

Assalamouaikum, Thank to Dar El Salam for helping me for my first Umrah trip on May 8-17 for the year 2014. I made a phone from Philadelphia to Dar El Salam Travel in New York Office to book my trip. I received my package with my visa, books of Umrah, Duah’s, name tag, schedule of my trip and much more at home. The staffs from the New York office were very friendly, helpful and nice in offering me many options and deals for my Umrah but my choice went for the mother’s day package. I was offered to stay at the five stars hotel in Madina and in Makkah. The breakfast was included in the package. I arrived at Jeddah airport many staffs from Dar El salam came to assist me for a transit to another flight to Al Madina. When I arrived at Al Madina, Once again, the staffs from Dar El Salam took care of my luggage. I was welcome with amenities into the bus. The bus driver, tour agent and other staffs were very kind with me. I received my room keys in the bus as an express check-in. Once I reached my room, there was a second amenity into my room in Al Madina. In Al Madina, I attended a few lecturers about the Umrah by the staff of Dar El Salam. The hotel in Madina was located near Al Masjid Nawabi. I had the opportunity to pray at Al Rawdah for me, my family and friends. I also went on a tour trip with Dar El Salam staffs to visit an exhibit of the Prophet (SAW), the Mount Uhud, Quba Masjid, Qiblatain Masjid and other historical sites. The staffs were guiding me step by step and I did not feel that I was alone. I had a wonderful time in Al Madina. Arriving in Makkah, I performed my Umrah properly. I also prayed the Jummah Salaat and make many duah’s in front of the Kaaba. May Allah Accepts all my duah’s. The hotel was located in the Al Haram. I visited Jabal Thawr, Arafat, Muzdalifah, Mina Jab/ Al Nur (Cave Nur). I had an express check out back to Jeddah airport for my departure. The bus was on time. Dar el Salam staffs were present at the airport for help and offered me zamzam water. All the services were great and excellent. Thank to Dar El salam in offering free diner at Al Madina and in Makkah. The foods and drinks were delicious and abundance. In the morning, the breakfast buffet stations were full with hot food and cold food. The chefs were also cooking on the site. The restaurant staffs were very nice. In general, in Al Medina and Makah I did not had any problems. The staffs of the hotels were very kind and generous. The lecturer from the sister and brothers from Dar El Salam Travel had made my Umrah an easy one. I did not expect that, I will learn so much about my trip than expected. Finally, without Dar El Salaam, I would never have such a nice trip to the holy places. I could not forget my Umrah trip. It’s a memorable one. Thank to Dar El salam. Jazakallah. Allah Hafiz. By: Rookshana Moosuddee from Philadelphia, USA on June 9, 2014

Rookshana Moosuddee

 

I have to show various appreciation to this critic simply for rescuing me from this type of challenge. Because of exploring all through the world wide web in addition to getting basics that were not productive, I was thinking my life was done. Being alive without the approaches to the difficulties you’ve sorted out all through your main short post is a serious case, as well as ones that might have negatively affected my entire career if I hadn’t seen your web site. Your own competence as well as kindness in playing with all the things was valuable. I’m not sure what I would have done if I hadn’t come across such a point like this. I’m able to now look ahead to my future. Thanks for your time so much for your professional and sensible help. I will not be reluctant to advise your web web site to some individual who wants and needs support concerning this topic.

Djess

 

Couldn’t be better! From reservation to the farewell at Jeddah, the sweetest experience my 8 years old son and I could’ve had. They have their office in Manhattan. Mr. Najam handled our trip in an excellent way. The moment you enter, the most pleasant personality at the receptions greets you. She is Miss Saeeda with a never ending smile and her ubiquitous readiness to help. My little girl was with me when we went to the office to finalize the trip; Miss Saeeda gave her a big hug that kept my daughter happy for the rest of the day. May Allah SWT bless her with the best of the both worlds, ameen. Mr. Salim welcomed us at the Jeddah airport with an infectious smile. He’s a very nice gentleman and very polite. May Allah SWT bless him, ameen. Bus took an hour and half or more to get moving. We’ve no idea why the driver waited that long. Maybe the check in at Medinah hotel had something to do with it. It should have been scheduled in a way as not to waste our precious time. We could’ve spent some more time at The Mosque if he moved in time. We got to Madinah late. Our trip was supposed to be a 6-night trip but later we realized that the management took away our one night and asked us to check out at 6PM on the 6th night! We were not happy campers and so was the case with many of our group mates. I expressed my concern to Mr. Taufiq and let him know I wasn’t too happy about it. Mr. Taufiq said he had a surprise dinner for us that’ll make us happy. Well, I thought, no food on earth would make up the time lost here! We had very limited time in Makkah; two nights only! Well, we boarded the bus from Makkah to Jeddah via our “special dinner” spot. On our way, we came to know we were going to the “Jabal-e-Rehmah” at Arafat! That’s when my heart started jumping. Oh yes, we were going to Arafat. Last time on Hajj my wife and I with our group were miles away from the Mt. Arafat. I told my little boy we were going to Jabal e Rehmah and explained the importance of it. He was very excited. Even with my severely bad back and other maladies, my son managed to coerce me into climbing up the mount. In the middle of the hike, halfway from the top I gave up and so did he. Then I said, “Son, I might not be able to come here again, so let’s go to the top”. My 8yrs. old suddenly became a grown up and said, “Let’s go dad”. We climbed all the way up! Alhamdolillah! Once we were on top of the Jabal e Rehmah, a prayer poured out my heart for Dar El Salam organizers who thought of this event. May Allah Bless you guys, Ameen. What you did for us is something never to forget. Whether I’m around or not, this trip will never be forgotten by my 8yrs. old and that was the purpose of bringing him along. Mr. Salim was there for us again at Jeddah airport at departure. Same beautiful smile and an eagerness to help! He helped me with ZamZam packing and helped with check in. He guided at every step. You guys are great! My 7yrs old daughter is very upset for not being able to go with us. Every time she sees the pictures, she becomes sad. Allah willing, when He makes it happen, we’ll certainly go with you again and with confidence. I would recommend you to my friends as well. Jazak Allah Khair. Malik Awan.

Malik Awan

 

Assalamu Alaikum

I thought the service in your USA office was fantastic mainly Susan Mustafa. She was very helpful and clear with the plan of our trip. When we arrived in Jeddah. The driver was very kind and we had a great time talking to him throughout our trip. When we arrived at the hotel, we were immediately accompanied by Dar El Salam representative waiting for us. He took our luggage, checked us in, and walked us to the hotel room. The faculty were very nice and helpful and I thought the service was superb. The service continued to be consistent and smooth and did not give us any stress at all. Our trip to Medinah went by smoothly with another great driver as well as the return to Jeddah. The driver in Medinah that was part of the mazarat was very informative, kind and patient in the trip. I would like to thank Dar El Salam for everything they have done for my family, for their kindness and their patience.

Best,

Sabah Mohammed

Sabah Mohammed

 

By far the best Umrah trip ever. Started with the Inaugural flight of Saudia Airlines from Los Angeles LAX Airport directly to Jeddah and from there 10+ stars all the way. Travel agent Susan Mustafa was extremely helpful in planning our Umrah trip. We will definitely be calling Dar El Salam for ALL our future trips. Highly recommended.

Saleh Mohammed Akhoon & Family

 

As-Salamu-Alaykum,

My name is Hajia Lola Mustapha. I'm originally from Nigeria but I now live in New York.

My 1st Hajj was in 1981 and I have made about 25 plus Hajj & Umrah combined. I go to Hajj almost every year even in 2013.

Just last month, I went to umrah with the ICNYU-UMRAH-2014 GROUP.

I just wanted you to know that from the beginning of the trip to end with the wonderful dinner at Mt. Arafat has been an amazing experience with spiritual uplifting that will stay with me for the rest of my life. Alhamdulillai.

The accommodations, both Medina and Mecca was fantastic. Both accommodations were the closest you can get to both Holy Houses. The buses that took us from one place to another were fantastic, nicer and cleaner than most buses you travel on in the US.

With my 25 plus times that I have perform both Hajj and Umrah, this is the most complete and satisfying trip of all my trips combine.

Your staffs at Jeddah - Mohammed Salim, - Medina - Oh I forgot his name. (He wears eye glass) and the - Mecca - Mohammed Fatty and his partners are all God sent and the best you could ever asked for.

They were very professional, patience, respectful, wonderful and amazing group of people. They were always there when you need them. They respond very quickly to your needs and your wants any time of the day you call them with a smile even when they are tried. I once or twice asked if they ever sleep. They all welcome us with open arms and saw us at the airport with gratitude. May Allah Ta'ala Bless, Guide and Protect them and their family.

I want you to know that Dar-El-Salam is just the best Travel Agent ever and in my opinion Allah put them here to help all Muslims to achieve their goals whenever they made this spiritual trip to Mecca and Medina and will recommend Dar-El-Salam to everybody/anybody that I know

I want to take this opportunity to thank everybody that make this trip such an unforgettable blessed one for me at Dar El Salam.

May Allah Ta'ala forgive us our sins and purity us a purification that only He can provide and we ask him to grant this for us through the love that He has for His beloved messenger (Allah bless him and give him peace)

Wa Alaykum Salam,

HLMustapha

Hajia Lola Mustapha

 

AS SALAM ALAIKUM.

WE GOT BACK THIS MORNING. IT WAS A GREAT TRIP. NO PROBLEMS AT ALL.

THANK YOU SO MUCH TO THE BOTH OF YOU AND ALL OTHER PERSONS INVOLVED

AT YOUR AGENCY. MAY ALLAH SWT POUR HIS MERCY AND BLESSINGS IN ALL

OF YOUR LIVES AND ALL OF YOUR FAMILIES' LIVES.

JAMAL

Jamal

 

Salaams Beloved Sister-

You guys are the best!! I can't tell you how thankful I am for all of the work you , and Dar El Salam did to make our Umrah successful. To be able to focus on Ebadat and know that all of the logistics were taken care of was a profound blessing.
I look forward to next year, insha'Allah with my family.
I'm already missing Medina, Mecca and my ICNYU family. But I also know that hearts connected cannot be separated by time, space or circumstance.
May Allah increase you all with an overflowing of good in this world and in the hereafter.

Your brother in Islam, Iman and Ihsan

Barry

Barry

 

Every pilgrim who embarks on the journey for Hajj has a unique experience. People come from all over the world with hopes, dreams and wishes to talk to the Almighty directly. Most of of them are silent in prayers while others openly communicate with clear voices. I had this opportunity in 2012 and would like to share my experiences.
People going for Hajj can select the arrival destination in Saudi Arabia as either Makka or Medina. I start my journey on October 15, 2012 with a direct flight to Medina from Washington DC Dulles airport.
After about twelve hours, the aircraft is approaching Medina. I look out at the landscape. It is dotted with small hills without any trees or grass. These hills look vulnerable due to their clay and stone make up. Continuing on to the center of the city I see date palm trees along the road.
The customs and immigrations in Medina is a smooth operation as the travel agency collected our passports. The authorities checked the inoculation for meningitis. Without a certificate people are not allowed in Saudi Arabia. The travel agent Dar El Salam (DST) did good work and we were on the buses in an hour. Each person was given an identity tag with bus number and passport information.
October 16,'12 is a bright sunny day and the temperature is over 80 degrees Fahrenheit. After settling in the hotel, I see Masjid Nabawi right in front of me. Even the windows are facing toward Khana Kaaba. I can see people walking around in the shade provided by huge canopies. These canopies open as soon as the sun rises and close down after sunset. Masjid Nabawi now occupies a huge area. Hotels are lined up on three sides while one side has an educational institution.
I come out of the hotel and see a lineup of small and big shops. Business is in full swing. There are four major types of shops. Shops that sell gift items like prayer rugs, tasbeeh, perfume, dates/sweets and of course jewelry of all kinds.
Each entrance to Masjid Nabawi is named, such as, Bab Baqee and Bab Jabreel. Wash stations in the outer corridors are numbered. All one has to do is to remember the wash station number close to the point of entrance.
I walk around in the afternoon in the bazaars of Medina. People are very cheerful. Everyone is ready to help. At the same time one must be very careful in keeping limited amount of money in pocket. Even more important is a large presence of professionals who narrate stories of misery or having lost money and want fare from Medina to Makka. These people are well dressed with beard and a tasbeeh in hand. Several people approach me in a very polite manner and ask for help. Many of these people will tell you that they are from Kashmir or Pakistan and invariably trap people inside Masjid Nabawi where people are full of religious sentiments.
I place my shoes in a backpack wrapped in a plastic bag and head for the Masjid. This is a huge place with arches and pillars. People are busy in the recitation of Qur’an or are praying. After Iqama the people start to move forward. However, after the prayer starts there are many unfilled spaces inside the Masjid.
As soon as the prayer starts I hear the people coughing all around me. Perhaps this is the major cause of transmission of various viruses. About 10% of the people wear surgical masks for protection while others bring their own prayer mats. It is a good idea to safeguard against infection. The Masjid is kept thoroughly clean at all times but the carpets cannot be sterilized after each prayer. Zamzam water is available to all people at all times in Masjid Nabawi.
The stay in Medina has been very pleasant. I took a guided tour on October 18, 2012 to visit Masjid Quba, Masjid Qiblatain and the battlefield of Uhad. This battle in Uhad was a life-and-death struggle for the newly formed Muslim community. Large number of people visit the site. The people and the government of Saudi Arabia are oblivious of the erosion of the small hill where the Prophet had posted a contingent to offset any attack from behind. At the same time, the Saudi Government is very concerned about the contamination of Islamic faith with false objects of worship. So they have not preserved any home or monument of historical value. The place where the battle of Khandaq took place there is a freeway running without any historical markers. The knowledgeable people do point out various areas but visitors simply do not get any guidance.
People may object when I say the Prophet making great efforts and sacrifices for everything he achieved. This is in contrast with millions of people praying for everything while they never made any effort for them. It amazes me to see the people in prayer asking for fruits while they never planted or nurtured any tree.
After four days of stay in Medina, I took a Saudi Airline flight at 5 PM to Jeddah on October 20, '12. The group leader advised us to put on Ihram and declare the intention for Umrah before the flight.
Our bus took about three hours to reach the hotel in Makka. It passed through crowded bazaar with large number of people in South Asian dresses. It seems like a Lahore bazaar in Pakistan instead of Saudi Arabia with small shops and throngs of people walking in all directions.
As the sun went down our group leader told us to relax and gather in the hotel lobby for Umrah at 1:30 AM in the morning. His observation was right. The number of people after the Isha prayers gradually decline and we complete Umrah before the Fajar prayer.
Tawaf and Saee between Safa and Marva is very easy these days due to four levels. The people in the main area of Khana Kaaba were not pushing and shoving as during the day. The Tawaf took us about fifty minutes in the inner courtyard. By the time we finished Umrah it was already 4 AM. We went to the top level of Safa/Marva platform in the open sky. The weather had cooled down and after a brief passage of time the Azan was called. After completing Umrah we headed back to the hotel that was marked by the clock tower.
After my first visit to Khana Kaaba it was difficult to get lost. However ,I saw many Pakistani and Indian people asking for directions. Luckily, the people are very helpful during the Hajj season. While thousands get lost there are many who are ready to help. I am amazed at the zeal of old people running between Safa and Marva while I feel tired and need rest.
It seems like everything is within a human being. If there is nothing inside then everything outside becomes a meaningless exercise. Many people from Third World countries come with their lifetime savings and they are the ones who benefit the most from this pilgrimage.
The Hajj marathon starts with arrival in Mena camp. It is a bright sunny morning on October 24, 2012. Our group leader has already asked us to get ready with Ihram for the Hajj. We take the bus at 11 AM and start towards Mena camp. Makka has rolling hills with hotels all over in the vicinity of Khana Kaaba. The bus moves out slowly toward Mena. There are about four tunnels and dry stone hills in the distance. Even in early morning the weather is warm and touching 80 degrees F. We pass through the Azizia suburb where there are many apartment buildings This area is surrounded by the hills and there are many date palm trees. The buses pass over a bridge where there are flags of Turkey, Pakistan, India and many other countries.
Mena is a large tent city spread over miles. This is the area where people get lost because all tents look the same. We reach our Mena camp site in about two hours. Here the travel agent (DST) assigned the tents to a group of about twenty people. Chair beds are lined along the sides of the room. After rolling out the beds there is hardly any space left. These tents are air-conditioned but the air moves out only in one direction. While one side is feeling cold the other side is sweating it out.
Perhaps the stay in Mena is the hardest part of Hajj rituals. Walking outside the camp you can see a sea of people with many occupying the sidewalks without any protection from the sun or rain. Right in front of our camp we can see the building where the escalators take you to Jamaraats area. Even in the presence of clear signs people get lost and spend hours looking in all directions. The patience of Saudi police and volunteers is commendable. Although they never provide any guidance they are not angry with the people going in all directions. This is the day to get orientation as the Hajj is going to start on October 25, '12. The main problem here seems to be inadequate washroom facilities. People have to stand in line.
On October 25 we start our journey towards Arafat. From our camp in Mena, the train station is about one mile away. After a good walk, we arrive at the train station. This train is called Al- Mashaer. The train waiting period is one hour while it is only a 15-minute ride to Arafat. The passengers are packed like sardines but thankfully the uncomfortable travel period is short.
We arrive at Arafat around noon on October 25, 2012. The place is huge. You can see distant hills in the background of the vast valley of Arafat. Very few people dare to go to these hills because it is very easy to get lost. The presence of people within the area of Arafat between noon and sunset is the main requirement for Hajj. Hajj cannot be performed without this presence.
I stay around the camp and listen to a lecture by a scholar arranged by the travel agent (DST). Lunch is provided, however it is a good idea to eat less and drink more water. I cannot listen to the sermon from a distant masjid. We have our own arrangement for the prayers inside the tent.
As the sun is about to go down behind the distant hills of Arafat we head for the train station to take us to Muzdalifa. In Muzdalifa there is a carpeted area for our group while a huge crowd is spreading out on the open ground. Here people have to collect small pebbles and stones. There are no pebbles to be found. There are big stones that can easily hurt people but no small stones. I walk around the ground and stop at a fenced area. I see small fragments of stones in a fenced area with a police man. I use sign language to request the policeman to give a handful of the small stones. He is very kind to give a good supply and I return back to my area. Here again we have our own Imam for the prayers. A lady is trying to separate women from men of their family. Some people move but majority just ignore her heartfelt pleas. Here we talk with fellow pilgrims till midnight.
In October the weather is pleasant in Muzdalifa. There is no need for a blanket. I use my backpack as a pillow and lie down to get few hours of rest. Early morning at 4 AM Azan is called for Tahhajad. Some people pray all night while others are in deep sleep. Many people are coughing due to some virus that affects the vocal chords and causes shivering fever.
Some people leave at midnight while I decide to stay because my wife Raheela has changed her mind. After Fajar prayer we start back towards Mena camp. Here on our way we have our first encounter with Jamaraats. Early morning on October 26,'12 we go to Jamaraats.
In the evening we head towards Makka to perform Tawaf Al- Efada. The DST has arranged buses to drop us at a hotel. We reach the hotel in the evening and head towards Khana Kaaba. This place is very crowded. The first level around Kaaba is jam-packed. We start our Tawaf El Efada around midnight. Even at night it is warm without any breeze. It takes us more than one hour to finish the Tawaf and we move towards Safa and Marva. There is a top level open to the sky approachable with escalators and stairs.
I lie down in the open to rest for a while. There are many people performing Saee between Safa and Marva. I see old people running with religious fervor while I feel very tired. On October 27 morning we head back to the buses parked at Al Shuhda Hotel. We reach Mena camp and have the second go at Jamaraats. This time we hit at all three Jamaraats. After this encounter the Hajj ritual is essentially over and people are lining up for a haircut. There is a long line even with five barbers.
People are thankful and praying for successful pilgrimage. Since our return flight is on 29th October we have to head back to Makka to perform Tawaf Al Wada on October 28, '12. Early morning we go for third round of Jamaraats and board the bus to Makka.
Now we are experienced travelers and know our way around. On October 28, '12 we reach the same hotel and freshen up with breakfast and head towards Khana e Kaaba. Around 10 AM the place is packed with a bright sun hitting the pilgrims with full force. I decide to perform Tawaf in the covered corridor where the distance becomes about three times. This Tawaf takes about 1 ½ hours.
The pilgrimage is over and we head towards Jeddah. There is nothing eventful except the the news that super storm Sandy is hitting the east coast of the USA. Washington DC Dulles and New York area airports are shut down. We stay in Jeddah for two more nights. .
There are a few lessons learned from my observations and direct experience. I hope future pilgrims to Saudi Arabia can benefit from them. Here are the lessons:
Selection of Travel Agency
Perhaps this is the most important decision you make. An honest and experienced travel agency will impact everything in Saudi Arabia. You are at the mercy of these people for visa, airline flights, ground transportation and location of your camp in Mena, Arafat, Muzdalifa and Jamarrats.
My friend Mr. Fasihud Din Toor selected the wrong travel agency and everything was messed up. He walked for miles from Mena camp to Makka for Tawaf. The agent did not provide the hotels, food or ground transportation promised in the correspondence. Many times he had to pay for taxi and buses. His location in Mena camp also required hours of walk to Jamaraats area.
So the best thing is to talk to at least three people with experience. Ask questions about the distance from Masjid Nabawi and Khana Kaaba. The distance of Mena camp from Jamaraats is also important. Some people have to walk for more than one hour to reach Jamaraats.
Review the Health Requirements

Nasim Hassan

 

Salam Alaikum,

I hope this email finds you in good health.  My wife and I have returned from our Umrah trip and I wanted to take a moment to thank Dar El Salam for the excellent service and accommodations on our trip.  We enjoyed our trip very much and are looking forward to traveling with Dar El Salam again in the future.  Please forward this email to Haji Mustafa and everyone else at the travel agency to let them know how much we appreciate all that was done on our trip.  

N & H

 

Thanks for asking; We really had a great time with Dar el salam, in this 2nd trip. we did haj with them few years ago. Please convey my regards to mr Mustapha and the staff our sincere thanks.     

Personal thanks to you Nahid for handling our paper works here in NY.

    Have a great 2014.

J & F

 

JAK for all your efforts.

All services we received were great, excellent staff, very helpful and always were available, Hotels are great.

Overall Dar El Salam service rating is 5 stars.

E T

 

We just came back.it was wonderful experience and service.

We enjoyed it very much,i happen to meet Br Mustafa in Mecca,he and the dar el Salam staff were very curtious and pleasant to work with and were very helpful.

Keep up the good work,we are already recommending friends to Travel With Dar El Salam.

A S

 

My wife and I had a great Umrah trip. Air Jordan provided very good accomodation during connecting flights. Our hotels were 5 stars,close to both Harams. The PHD professor from Canada, I think brother Hakim, was great, we learn a lot. The dinner he araanged as a suprised at mount Arafat was a great experience. We enjoyed Turkey very much also. Over all our trip was a 10 out 10, thanks to Dar El Salam services. We would use your servcie again, and we have already told our family and friends about the great service you all provice, by the Grace of Allah.

Ilyas Ishmael

 

Assalamo Alikum, Allhamdullah we had a wonderful Hajj in 2013. I just want to thank you for all your good services during our Hajj trip. That helped us to concentrate on ibada (worship) rather than on the logistics during the hajj. Jazakallah

Faisal

 

THis is the most rewarding spiritual boot camp I ever did, the team of Dar El Salam were all fabulous, kind and generous, they my Haj truly enjoyable, I will go with them again and recommend highly them.

Rassan M. Tarabein, MD, FAAN

 

Jazakillah Khair for providing our family with a wonderful and memorable umrah experience. The staff in USA office and in Saudia Arabia were all very helpful and the service was excellent.

 Hotel accomodations were very good, both hotels were close to haram and gave us a comfortable stay. Transportation and mazaraat were also good masha'Allah. Overall it was a wonderful experience however there were a few things that we wanted to suggest: Firstly, our package was for 3 days in Makkah and 3 days in Madinah but the traveling to get there took alot of that time. Our first days in both cities were wasted because we reached there late at night around 8-9 pm. It would have been better if the flight and transportation were arranged so that we could reach each city in the morning of the first day instead of the evening so that we could benefit from and take advantage of the first day as well. 
 
Second suggestion was that although we received excellent service in both cities, particularly from Sister Naz and Qari Basit saab in Makkah, they were not able to accompany us to Madinah because their stay in Makkah was longer than ours. This was a little problematic for us because it was our first time going for umrah and since they were not able to accompany us to Madinah, when we reached there we were a little lost in terms of what to do. Ofcourse we had studied the rituals and what to perform, etc., however it is alot easier when there is a guide present who is familiar with the masjid and locality and knows where to go. They were both excellent guides in Makkah but we wished that we had been provided a male and female guide in Madinah as well who could guide us in Masjid e Nabawi. The staff who was present in Madinah were helpful too and answered any questions we had but they did not guide us through each step like the staff in Makkah had, and we were left on our own for the most part. 
 
Third and last suggestion was that although the hotel in Madinah (Movenpick) was very good and comfortable, we had a bit of inconvenience with getting to the Roza Mubarak (prophet Muhammad SAW grave) because it was on the opposite side from our hotel. This is not too much of a concern, as it only required extra walking for us which would have been ok however being that my mother had been unwell before the trip, it was a bit challenging for her to walk that long distance. Also, in Makkah there had conveniently been numerous restaurants to eat from right under the Safwa hotel (there is a whole floor dedicated to restaurants with a variety of different foods) and also numerous shops to browse from as well, but in Movenpick Madinah there were not as many restaurants close by and we had to walk far to get to a good restaurant. Also alot of people advise swiss watches shopping in the Tayba shopping center in Madinah and this was located a bit far from our hotel. We did have alot of  shops in and outside our Movenpick hotel but they were overpriced and not as good as what we found at the tayba shopping center. We found that this replica watch shopping center was also closer to the Roza Mubarak too, so I think it would be extremely convenient if people got accomodated at a hotel that is situated between or near those two locations so that they had easier access to both.   
 
Alhamdulillah we had an unforgettable experience and we want to thank everyone at Dar el Salam who made that possible. Please do not take any offense at my suggestions, I did not mean to sound critical in any way, and if I did or if I offended, then I sincerely apologize. These were merely suggestions that we thought would make an almost perfect trip more perfect :) . 

Again, jazakillah for everything, and we will definetly consider taking another trip with Dar el Salam in the future, Allah willing.

Read more

 

ASAK Dalia:
 
Alhamdullilah we are all back and wanted to take a moment to thank you for all the arrangements.
 
 I must say that the arrangements at Jeddah, Madina and Makkah were equally good however as far as the service is concerned I believe both Jeddah and Madina exceeded that of Makkah. Your personnel at Jeddah and Madina were very responsive to our needs. You rep in Madina always returned our phone calls promptly. On the other hand at Makkah, regret to say that it took the representative couple of hours to return our calls.
 
The hotel accommodations at Madina Oberoi were very good. The bonus for us was that we had two bathrooms among three of us, an unheard of luxury!
 
Your representative, Br. Mohammed Tawfeek at Madina did an exemplary job and the arrangements for the Mazarat were very good. He always obliged us in a most satisfactory manner.
 
As for Makkah, it is unfortunate that the day of our arrival there was fire in the engine room of the Zamzam Tower account which Fairmont Hotel was closed. Your reps did a good job of finding us alternate accommodations at the Al Tawhid Intercontinental. However, the three of us had to stay in a room that was essentially meant for two. However, given the circumstances we cannot complain and in fact should compliment your personnel for finding alternate accommodations for us.
 
The most regrettable part of our stay in Makkah was that we could not visit places that we very much would have liked to. Please recall that this was the first visit for my daughter and I wanted very much for her to see everything. However, for some inexplicable reason no one showed up with transportation to take us for Mazarat on the appointed day/time. Of course, I tried contacting your reps who were not available and finally when one did return my call it was already Duhr time and it was too late in the day for Mazarat.
 
The transportation arrangements from Jeddah -> Madina, Madina -> Makkah and finally from Makkah -> Jeddah airport were all very good and the mini-buses provided were clean and the drivers very courteous.
 
Our flight arrangements on Lufthansa were very good. However, in future I suggest that at the time of making reservations you kindly also arrange for special (Halaal) meals. On more than one segment of our flight, we had to forego meals as they were neither serving halaal nor vegetarian meals.
 
I mention all above, not as a criticism of Dar El Salaam or their reps, but simply to make you aware of where improvements can be made and/or for you to relay our compliments to your representatives. All in all, I would like to thank you all at Dar El Salaam for the excellent service you provided us.
 
 
WaSalaam
-Azim

Azim

 

Our Umra trip was very satisfying.
It all started from the New York Office and particularly with the great help from you to be able obtains the visa
On Feb. 23, this made it possible for us to offer Friday Prayers in Prophets Mosque. Thanks Sister Rahima.
As for the Dar El Salam staff in Madinah and Mecca they were excellent and very helpful from receiving us at
Madina airport. And finally sending us back to the Jeddah airport from Royal Orchid hotel.
We received Ihram and prayer rug in Madinah and Zam Zam water in Mecca.
Hotel accommodations in Movenpick in Madinah and Al Safwa (Royal Orchid) in Mecca were comfortable and
close to the Harem.
Transportation from Madinah airport to Movenpick and from Royal Orchid hotel back to Jeddah airport were arranged with proper communication with us by brother Ahmed in Madinah and brother Kamal in Mecca. Thanks to both.
As always the Mazarat trip was very good. Our side trip to beautiful Damascus in Syria was also great.
We thank you and thank Dar El Salam for maintaining a very high standard of travel service to Mecca and Madina.
We have traveled with Dar El Salam for the last 8 years and Inshallah hope to do the same in future.
Thanks.
-Sister Khadeer and brother Mohammed

Sister Khadeer and brother Mohammed

 

Dear Sister Dalia
 
Walikum Assalam,
 
That was great all way down Mekkah/Medinah. Hotel and accomodation was exelent. Hoping to go again and again and definately with your great services are expected all the time.
 
Thanks so much for each and every member of daresalam travel
 
-Shakil

Shakil

 

This was a great experience with Dar-El salam.Ser vices provided in their New York and Saudi Arabia Offices were great and met our expectations .Transport was arranged always in time and staff had been very friendly .Hotel accommodation was also to the mark except
some smoking smell on the floors of Al-Shuhada Hotel .OVERALL THE TRIP ARRANGEMENTS WERE EXCELLENT
-Muhammad

Muhammad

 

Asalam Alekum Brother,
Thank you for asking, we had a wonderful trip.I feel it was the best trip I ever took.We were really well taken care of by you collegues.The service we recieved here was unbelievable, thank you so much for giving us your great personal attention with everything.Hote accomodations were terrific.We were very satisfied with everything.The tours were an experience of a lifetime.Thank you again for everything.

Thank you again for everything.
Sincerely
-Farzana

Farzana

 

Dear susan ASAK,
                   I have great things to say about our trip everyone especially you were wonderful our hotel in MADINAH DAR EL TAQWA was wonderful the only thing we didnt like was our hotel in MECCa zamzam hotel very poor service nobody spoke english very unhelpful and although it is close to haram but you have to go through the mall and two sets of elevators otherwise alhamdulillah everything was wonderful
            wassalam uzma

Uzma

 

Dear Ahmed Ismail,
Walaikum Salam Wa Rahmatullah.
Alhamdulillah, our trip was very good.
 
•       The service you received in our USA office ---- Excilent service.
•       The service you received from our Staff in Saudi Arabia (Jeddah, Madinah and Makkah) ---- Excilent service.
•       About your Hotels accommodation ---- Excilent service.
•       About your Transportation ------ ok service.
•       About your Mazarat ---- Excilent service.
 
Thank so much for your service.

 
-Mashkur

Mashkur

 

Salam Ayman:
 
By the grace of Allah we had an excellent Umrah and returned back on Thursday. 
Everything went fine. I was happy with the overall service that I got from your company and have already recommended you to friends of mine: Azam and Mahnaz Dadi of Yorba Linda.
 
The only thing that I could recommend for improvement is the tours in Medina and Mecca. Both of the tour guides were not good in English and didnt know how to communicate well. the time alocated is very little and they dont really tell a whole lot about the site that is being visited. In Medina we at least got the chance to step out of the van, whereas the tour in Mecca was all strictly from the car, no stepping out to check out a place or point of interest.
 
I still rate the service as good overall and thank you for making the needed arrangements.
 
Inshallah soon we will talk again about the Hajj plans. Allah Hafiz.
 
-Syed

Syed

 

Salaams Ahmed,
 
Alhamdullilah we got back late Sunday night and are just recovering the jet lag.
I was planning on writing to you to share my experience anyway.
• The service in USA was excellent. Jazakhallah Ahmed.
• The service in Saudi was excellent. The brother who met us at the hotel in Medina, I believe his name was Sameer was very good and professional. The brothers in Mecca were excellent also especially Gamal
• Movenpick was excellent. I had a few issues at Safwah but Gamal helped me through. It was quite a step down from Dar ul Tawhid.
• Transportation in Saudi was good
• Mazarat in Medina were terrible. They were not organized properly and the Shaykh forgot about the rest of the bus....he engaged with one couple only. mazarat in Mecca were very short and quick...we would have like to spend some more time at each site.
My kids are now hooked on Mecca/Medina and would like to go in their Dec holidays. Are you guys planning any trips then?
Please advise
Thank you for all your help.
 
-Dawood

Dawood

 

As Salam O Alaikum,

I am very happy with services provided by Darus Salam in Macca and Madinah and would especially like to thank brother Ahmed Najeeb in Madinah and brother Muhammad Noor in Mecca.

About the hotels, they were generally good, but have two issues. They should have free internet access. My hotel in Mecca Dar ul Eman did not have capability to call outside the hotel. This becomes critical as I did not had local cell phone and nearest call booth is 5 KM from the hotel.

-Usman

Usman

 

ASA sister Nargis,

I would like to personally thank you for your service that exceeded our expectations. Also I would like to thank you for your great patience with us as we asked about few options back and forth. You have provided great and clear instructions and expectations. Thank you.

My parent were also delighted by the your service and the USA office. They were also great full for the service they received from your staff in the US and Saudi Arabia. They also enjoyed the hotel accommodations as well as all the planned transportations including all the Mazarat. In short, they described all the services as perfect.

Thank you sister Nargis and thank you Dar El-Salam.

Thank you,

-The Salka family.

The Salka family.

 

Salam Saheba, sorry for the late respond. I just wanted to give you our feedback on our recent umrah trip. Our flight was good but long, however that was not a surprise. Upon arrival to Jeddah and clearing customs we were greeted by a Dar el Salam rep named Saleem. He welcomed us and asked for our passports and I was afraid to give it to him since I did not know why. He arranged a private car for us and off we were to Madinah. When we arrived to the hotel at 1am there was a gentleman waiting for us, he was very kind and curious. He explained everything to us and really made us feel welcomed.   We could not make the Mazarat the next day so he arranged a special trip the following day. Wonderful man!!!     Hotel was very comfortable and located in the ideal place. We got a private car to Makkah and we arrived in style to our hotel around 6pm. We were greeted by another Dar el Salam agent and once any were given instructions. Very helpful and knowledgeable guy. I think is name was Kamal. Kamal took care of us for the next couple of days. The hotel Movenpick was even better than I had imagined. Located across the street from the Kabbah. We enjoyed our stay and performed two Umrahs. We were given a guide to perform our Umrahs and I believe without him we could not have done it. His name is Jamel and he is a very knowledgeable guide. My kids loved him and he made our experience memorable. Dar el Salam is very lucky to have such an individual work for them. Once again we missed our Mazart in Makkah but Kamal arranged a tour for us before retuning.  

This has been the most spiritual and memorable trips we have ever taken. It was worth every dollar and I highly recommend if anyone is going to do an umrah for the first time or with children use Dar El Salam. We are already planning to inshallah do Hajj soon and we will use Dar El Salam for sure!!!

Thanks for all you guys do   Keep up the good work


-Jawad Ursani

Jawad Ursani

 

Assalamu alaikum wa rahmatullah,

My feedback is below:
Alhamdulillah, overall I have no complaints about my Umrah planning and trip with Darelsalam. I will continue to use your services in the future inshaAllah.
-Asif

Asif

 

As sa La Mualikum,

I want to thank you for arranging our trip and I already recommending others to go to you. My relative Mr. Rafique already called you from New York. Mr. Mohamed Tawfik in Madina and Mr. Gamal in Mekkah provide us excellent services I want to thanks them. They worked so hard to make our journey and our staying in makkah and Madina comfortable.May Allah bless them. I am looking forward for next one if Allah allow me inshallah.This time it was too short. Hotel accommodation was very good but Madina hotel was better than Makkah one but both hotels are good.
Transportation was excellent and Mazarat.No one should go to Umra for less then 10 days.We made a mistake going for five days.
But upon arrival at Jaddah after check out from customs a young man ask me our passport and when I ask who are you at that time a man next to him showing a piece of paper written " Dar El Salam" and he told me that they need to photo copy. I gave our passports than some one told me they do not need photo copy. After some times I found our passport with another group of people setting in a corner of the building. I was in a panic. Reception at Jaddah was not so professional.After all everything
went very well.
I did not for get you in my prayer and I hope and pray for you and your family.
May Allah Bless you.
-Mohammed Rashid 

Mohammed Rashid

 

As-salamalaikum Sr. Nargis…
 
The trip was wonderful! You contributed into making it a wonderful and easy experience and inshallah you will be rewarded for your efforts. I’m glad I made the choice of going with your agency, and having you handle things. The service I received in Saudi was great. The first guide was friendly, and made things easy---the mazarat was perfect. The guide explained things fully, and made the experience unforgettable. I will do it again for sure next time.
 
In Madinah, it was even better—the representative from Dar was very organized and friendly….He pointed out things to us and made sure we were in the knowing. We appreciated that. The Hotels were great—although I was not too impressed with the service of Grand Zam Zam. The staff was not friendly, and the service was comparable to a Motel 6 here in the U.S. Our phone did not work for the tenure of our time and they made no effort to fixing it. Luckily we had our laptops so we could call home . The next time inshallah, I will be staying at the Hilton next door, as I am a Hilton HHonors Member, and will be treated accordingly to my status with Hilton. Will I be using your services again for my future Umrah and inshallah Hajj?   Definitely!..and I want to make sure YOU handle my requests…..Thank you for everything! May Allah bless you..
 
-Ozaer

Ozaer

 

dear Ahmed

Our trip for umrah was very good el hamdulillah.
The service was exellent.
The staff was very professionel.

We recomend your travel agency to all our friends.

In shaALLAH We do Hajj with your travel agency.

Thank you.

-Delhoum & Rabiaa

Delhoum & Rabiaa

 

Salam Ayman,
Yes we are back from our Umrah and thank you everything was great. I got great service from you and your office in LA. In Jeddah we were met on time. The driver you drove us to Medina was very polite. We were met promptly by your staff at the hotel in Medina. The hotel was very comfortable.
The driver from Medina to Mecca was not very polite. Drove very fast and was constantly on the phone especially when we got very close to the Kaaba and wanted to pray.
The hotel in Medina was also very comfortable. The Mazarat in both Medina and Mecca were very good. Overall we had a very good time. Thank you for all your help. I will definitely recommend your services in the community.
 
Regards
-Mahnaz

Mahnaz

 

AsSalaamu 'alaykum Sr Dalia,
As I indicated during our phone conversation, we really enjoyed our Umrah trip. Alhamdulillah, the arrangements were excellent, and the staff there were very courteous. So thank you very much for all your patience and excellent service.

There was, however, one hiccup, and it did contribute some serious stress to our first three days in Madinah. This was that our bags (three of them) did not get to us when we arrived in Jeddah. Etihad Ariways confirmed that the bags did arrive in Jeddah, so the only possibility then was that the bags must have been taken to the wrong terminal in the airport (as we were taken to the Hajj terminal). Br. Mohammed Saleem there, who was very helpful, said he would send them to us in Madinah as soon as they surfaced. But we did not get them during our 3 and half days stay in Madinah. My wife and I had to endure with the bare minimum for that time. Alhamdulillah it went off alright. When we finally arrived in Makkah the night of July 4, we learned that the bags had been found, and Brother Mohammed Saleem spoke with me from Jeddah and said he could send them by ground transportation for a fee of 150 Saudi Riyals. When I asked him why we would have to pay for something that was not really our fault, he explained that the process in Saudi Arabia was not very clear. I asked Br Mohammed Saleem if I could get a receipt for the payment so I could maybe get it reimbursed by the airline, but he said he could not give me one, and then went on to explain that the other choice was to leave the bags in charge of the Saudi airport authorities. But we were so relieved to hear the bags were found, that we just agreed to pay the fee. And mashaAllah he delivered the bags in great shape. Please do not mistake me here - we really do appreciate the excellent service Br Mohammed and his staff gave us. However, I wanted to put in a request to see if we could salvage the 150 SAR since it was not really our fault in the first place. Whatever you can do towards this would be great.

Again, thank you for all your fantastic service. We look forward to using it again, inshaAllah.
-Javeed

Javeed

 

Asak thank you sister Susan. Thank you for everything we really enjoyed our visit. I will give you the delailed story next week, your service was great, would love to use you for hajj inshallah in future. I have recommended you to many of my friends already. Jazakallah. 
Regards
-Zuri

Zuri

 

Hi Susan,

Thank you so much, we had a wonderful time! Our guide in Media was outstanding! (Mohamed Tawfik) I can not say enough kind things about him! Our accommodations and transportation and everything was wonderful, especially as i mentioned our guide in Media. Our guide in Mecca was also good. Thank you so much!

Best,
-Karmalla  

Karmalla

 

Walikumsalama Br. Ahmed
Hope you are doing well also. 
#1 You gave us GREAT service from your US office, thanks
#2 Br. Saleem in Jeddah, Br .Noor in Mecca and Br. Taufiq in Medina were excellent. please convey our thanks to them
#3 Hotel accommodations in Mecca and Medina were good as well. Breakfast was a life saver in both places
#4 Transportation were arranged very well
#5 Unfortunately we were delayed for Mazarat in Medina and hence it was shortened, I wish we had more time particularly for kids sake.

Wassalam
-Quaid

Quaid

 

Asalaam Alaikum sister,
Thank you very much for your help.
 
The service from the US was superlative. For example, our connecting flight from New York to Dubai was cancelled due to inclement weather. Your office personnel was exceptional in helping us find a new flight connection to Dubai.
Your staff from Madinah, Makkah, and Jeddah were all knowledgable and extremely helpful.
The hotel accomadation and food was beyond our expectations. The rooms were very clean and the hotel staff were very polite. We would like to stay in the same hotels again inshAllah in the future.
The transportation system and the instructor were excellent and on time.
The Mazarat in Madinah and Makkah were very good, but we wished to see more and had more time for mazarat.
 
Overall, our experience was very enjoyable and spiritually satisfying. We will choose Dar El-Salam Travels again inshAllah in the future.
 
Thank you,
-Dr. Nasir and family

Dr. Nasir and family

 

Dear Sahar,
We are back and we had a wonderful Hajj.   Thank you for all your help.
---------------------------------------------------------------------------------------------------------
Abdeldjelil

Abdeldjelil

 

hajj 2011
Just returned from Hajj. Wanted to let you all at Dar el Salam know that it turned out to be a phenomenal experience. Encountered no problems at all. Starting with you and Ibtissam here in New York and the staff in Mecca and Medina all our problems were taken care of promptly. It was a hassle free journey.Thankyou again for all the help with my mom's visa. Sorry if I bothered you again and again regarding our tickets, visa etc. I must say you never made me feel like I was overzealous or calling too frequently. You all are a patient group. I have nothing but good things to say about Darelsalam and all those I have met so far know that. Will continue to spread the word around that Darelsalam is the way to go.....for Hajj.
 
Sincerely,
 
-Dr. Zakaria

Dr. Zakaria

 

Back from Hajj
Alhamdulillah...we arrived back but sad to have left Haram and back to life! Mariam is doing great after some rest and back to her MPH classes.
We are so happy to hear from you. We hope that you have finally got some time in Mecca and Haram to yourself and please have a safe trip back home. Please do let us know when you are back as we would love to catch up with you and thank you again for the wonderful time we had with our first Hajj esp due to your presence.
 I am thankful that you have sent me the email address for brother Moustafa Ahmed. We just wanted to share with him how you and your team made our Hajj a memorable and wonderful event esp in our condition.
 Dear brother Moustafa....Sister Rahima may have mentioned to you, but we are expecting a baby in Jan 2012 Mashallah and we decided to perform Hajj this year before we had the baby. She is 8 months pregnant at present and I am so thankful to God Almighty that He introduced me to sister Rahima who made every possible effort to make our Hajj as comfortable as possible from planning till we came back home, Alhamdullilah. She worked with us beyond being a sales person and custom tailored our package and trip so that Mariam ( my wife) stays comfortable at every step. I was amazed at sister Rahima's enthusiasm and patience's for every minute detail related to every Haji and remebering and caring for everyone's needs. In our case her every day Salam to us and outlining the day for us and giving us guidance was a blessing in disguise. At every step we were worry free that sister Rahima and her team were available on split second with a smile on their face. I have seen them not sleeping, eating or even performing their own rituals on time just to make sure that all the other Haji's were comfortable and perform their Hajj at the best of their abilities. I will esp mention Sister Sahiba and brother Waleed (who were directly involved with us) and sister Samina along with sister Rahima's daughter and praise them for their wonderful assistance in our Hajj. Nothing seemed difficult with their presence. May Allah give them the reward for their wonderful and caring nature to help so many Hajis perform their Hajj. For us, we have made more of a family out of sister Rahima, Sahiba and brother Waleed and would love to travek with them to Mecca again for Hajj or Umrah.
 We came back but are sad to leave Mecca and Haram and have wonderful memories and even more of a desire to go back to Mecca to have spiritual peace and comfort. We are thankful to Allah for giving us guidance to perform Hajj and hope to keep this feeling alive to repeatedly visit Haram and Masjid-e-Nabwi.
Sister Rahima..much appreciated..we will keep in touch..Good luck with your baby boy's efforts to be a doctor....Let me know if i could be of any help...Say our best to your family at work and home!
 Jazak-Allah.... Mariam and Siraj

Mariam and Siraj

 


We would like to highly recommend Darelsalam for their wonderful service.  We booked our first trip through Darelsalam in 2001 when we went for Hajj.  Since then we have been on another Hajj and several Umras (our last was Feb 2012).  Our trips have always been well planned and executed.  Brother Syed Akhter through the Houston office has been our agent for many years.  He is timely, well organized, efficient and communicates well.  We are very pleased with the service that he has provided my family over the years.  Other members of the team (Mr. Saleem in Jeddah and the two Jamaals in Madinah) are equally courteous and helpful.  Overall we have been very happy with all of our Hajj and Umra travel arrangements made by DarelSalam and we plan on remaining loyal customers.


 Sincerely,

-Syed

Syed

 

Aslaaam o Alaikum Brother Syed,
    JazakAllah. Hope you and your family are doing well too by the grace of Allah! I am providing my feedback below as per your request:

-Service provided by Houston Office was excellent, very personalized.
-Hotel arrangements were excellent and very convenient, both in Medina and Makkah.
-Representative in Medina was excellent, very friendly and accommodating. And in Makkah was good.
-Visiting Mazaarat was very informative and properly arranged. The guide at both places were good.
-The only part that I have a suggestion for is regarding the car service from Medinah to Makkah and Makkah to Jeddah, they could only speak Arabic which made it difficult for any communication. I would suggest that the agent should have drivers who can speak other languages as needed to accommodate the travelers. Especially the driver from Makkah to Jeddah, I would not recommend him for future services due to his poor attitude.

Overall, allhumdolilah, it was a pleasurable experience through Dar El Salam and we will definitely recommend DES for the future.

JazakAllah again for all your help. Take care. Allah Hafiz.

 -Ansar Chohan

Ansar Chohan

 

Dear sister Sahar:
It was a pleasure to have your assistance in doing all the reservation for my Umra trip last month. It was wonderful, and I wish we repeat it annually Inshaa Allah. All the flight reservations were perfect. You were very helpful and fast of responding to my massages and even fast of getting the Visa as well.
In Saudi Arabia the staff were very very helpful in Mecca , Madina and Jeddah, specially Br. Mohammad Shahada in Mecca was very nice and helpful in resolving my accommodation problem in Mecca, and he did the best effort to make me comfortable with my stay there. In Madina we visited Mazarat with a group and was OK. I skipped the Mazarat in Mecca due to time issue.
I really thank you from my heart to you and Mr. Mustafa for all you have done to me.
I will consider Inshaa Allah to do future trip with your help.
-Ziad

Ziad

 

Alhamdulillah this Umrah trip through Darelsalam was as gr8 as was my Hajj trip back in 2008 with Darelsalam. Brother Mohamed taufeek in Madinah and Brother kamal in Makkah were really nice and helpful. I would definitely recommend Darelsalam to my friends like I have been doing it since my Hajj trip. Last but not least u have been really really helpful during the process specially u went above and beyond to create this customized package for us. May Allah reward u for the effort JazakAllah khairan. We were provided taxi for trip between Jeddah madinah and madinah-Makkah. Both drivers ver courteous. I skipped mazaraat so I cannot comment on it. Hotel accommodations were gr8.


I would like to mention couple of things which can be really helpful for the folks who are going for Umrah for first time.
1) if u can let people know in advance that they will be landing on hajj terminal instead of north terminal people can prepare accordingly. At the time of hajj Darelsalam folks were waiting just outside the terminal. This time no one was out there and we didn't know that we need to keep walking till we reach the road where representatives were waiting and they were not Darelsalam folks instead they were darul-Iman folks. Of course not knowing this I was a lil scared of handing them my passport or going with them. in short no one from Darelsalam was present at Jeddah airport to receive us.  

JazakAllah khairan.

-Syed

Syed

 

Salam,
Here is my quick, but sincere response to your questions:
• The service you received from our Staff in Saudi Arabia (Jeddah, Madinah and Makkah): It was excellent; they were there from beginning up to the end.  
• Courteous, available and helpful: I did not have any problem, but I could see that they helped anyone who neede help.
• The hotel accommodations in both Madinah and Makkah:  Very good for the package cost.
• The transportation arrangements from Jeddah, Madinah and Makkah: Great and very comfortable.
• The Mazaraat in Madinah and Makkah: Sufficiently great and comprehensive.
 
I must also to add my deep appreciation to the professional leadership of both Imams: Khalid Latif and Omar  Bajwa. May God be with them always.
 
Thanks,
 
-Tabrizi

Tabrizi

 

AA Sr Sahar,

Our Umraah trip was wonderful.  The service in USA, all the folks in Makkah, Madinah and Mazarat were very good. The hotels were very nice and the transportation was on time and comfortable. The airline which I chose myself was not great and our long wait in Amman was unpleasant. The airport and the staff at the airport are not nice! Overall,we had a good experience and will travel again with Dar el salam and I have recommended you to my family and friends. Jazakallah for all your help and caring. 
-Sameena

Sameena

 
Alhamdulillah this Umrah trip through Darelsalam was as gr8 as was my Hajj trip back in 2008 with Darelsalam. Brother Mohamed taufeek in Madinah and Brother kamal in Makkah were really nice and helpful. I would definitely recommend Darelsalam to my friends like I have been doing it since my Hajj trip. Last but not…
Syed
See what others said